Good day Jennifer,

I find myself hardly ever doing this, but credit be given where needed.

I have recently had dealings with Scotsman where there were a few complications with my ice-machine.

I would just like to bring to your attention that Sonto offered me excellent service and was very understanding, polite, and has been as efficient as possible in her capacity during all the processes that took place.

Sonto thank you, much appreciated.


Roberto Pucciatti